The verdict is about the process, not about us.
The scorecard and the whitepaper, Automation Worth Doing, end every process in one of three verdicts. Each one says what the process needs next. None of them means you have to buy anything.
- Ready to map means the process is worth mapping and measuring before anything is built. Your own team can do that. The last section of the paper, “What passing means,” lists the steps.
- Settle questions first means the process has open questions to settle first. The scorecard lists them under “To settle before you start.” Often you can settle them yourselves.
- Not yet means do not automate this yet, and it says what would change the answer. You do not need us for that.
If you would rather have help with the first two, these are the two pieces of work we do.
Rank the problem, and see what fixing it would take.
It is for a process that scored Settle questions first: promising, with open questions.
What it is: a short piece of paid work, not a free call.
You leave with a ranked problem and a price for fixing it.
The answer may be that nothing should be built. That is a real result, and we will say so.
How long: typically about a week.
To ask about one, see how to start.
Map it and measure it, before anything is built.
It is for a process that scored Ready to map, meaning it passed the filter.
What it involves: interviews with the people who do the work, a map of the process, and numbers on how long it takes and how often it fails.
You leave with the map, the numbers, and a written recommendation, which we walk you through in a readout.
How long: typically two to three weeks.
To ask about one, see how to start.
Choose by what you need at the end.
A ranked problem and a price is a scoping conversation. A process mapped and measured is a diagnostic.
Your verdict is a first guide, not the rule. If you are not sure which fits, tell us about the process. If it needs the other one, or neither, we will say so.
Not a sales call. Not a build.
- Not a sales call. Each one is paid work, and it ends with something you can use.
- Not a build. Neither one builds anything. Both happen before any decision to build.
If your process scored Not yet, neither one is the next step. Start with what the scorecard says would change the answer, then score it again.
How to start
Tell us about the process.
Write to us and say which one you have in mind, or that you are not sure. Describe the process in plain words. Leave out people’s names and any student information. If you used the scorecard, paste in your results.
If budget is part of the question, say that too. We would rather scope down to the part you actually need than not talk at all.